GuildQuality, an independent customer satisfaction surveying company, has named G.M. Roth as a recipient of their 2016 Guildmaster Award for delivering “exceptional customer experiences.” We are one of only 200 home building and remodeling companies in the U.S. to earn this distinction.
What makes this award particularly gratifying is the fact that it was our customers who made it happen!
The main requirement for receiving a Guildmaster Award is exemplary customer service, as demonstrated by a customer recommendation rate that exceeds 90%. (The average customer recommendation rate for businesses in the home remodeling industry is approximately 70%.)
To determine the award winners GuildQuality reviewed thousands of survey responses submitted by customers of more than 1,100 home improvement companies across the country. Over 90% of G.M. Roth’s customers replied that they would recommend us, a very nice confirmation that we are meeting – and exceeding – their expectations.
If that sounds like the kind of company you’d like to work with to remodel your kitchen, bathroom or basement, or when building an addition, give us a call at (866) 221-9641, or visit our website at www.gmroth.com.